communicating with personnel, including: oral communications written procedures and work instructions communicating with suppliers communicating with customers purpose and extent of maintaining work activities records in an enterprise, including: types of records for maintaining work activities in an enterprise methods for recording and maintaining work records work records required by regulation requirements using basic computer functions including: starting up selecting application entering information saving printing techniques of analysis, including: use of appropriate sampling techniques to collect data types of data and classification effective questionnaire design data collection errors frequency tables statistical diagrams drawing and interpretation the general shape of a frequency distribution different types of diagrams mean time between failures calculations summary of statistics, including: measures of central tendency measures of dispersion a 5-point summary for a given data set, box and whisker plot distribution data sets comparison using measures of centre and spread the effect of outliers on measures of centre and spread use computer programs or calculators to simplify calculations correlation and regression, including: bivariate data and scatter diagrams product-moment correlation coefficient calculation and interpretation difference between causation and correlation equations of regression lines from bivariate data with a calculator and line plotting on a scatter diagram using the equation of regression to make predictions in practical situations investigation of practical problems using correlation and regression investigation and reporting, including: presentation of a well formatted report with a clearly stated aim using the internet to obtain relevant data description of the statistical method and design chosen to meet the aim of the investigation statistical analysis and results reporting evaluation and interpretation of the results of the investigation discussion of the investigation with reference to real world applications chronology of the investigation analysis techniques collaboration and communication techniques presentation and negotiation skills relevant job safety assessments or risk mitigation processes relevant WHS/OHS legislated requirements relevant workplace documentation relevant workplace policies and procedures report writing techniques. |